Month: May 2017

Hidden White House camera catches Trump’s leaker!

Hidden White House camera catches Trump’s leaker!

 

 

Did I get you to click, did I get your attention?

Many have e-mailed me asking where I have been as my phone has been busy.  What I just did with that title is called phishing.   No, I am not infecting you, as the matter of fact if you read this you might very well be better off!

Had I said something even more audacious using Ivanka’s name and Nude in that title more of you would have clicked.

Those that write worms and Trojans and other malevolent spyware know how to prey upon your weakness.  They studied the human heart enough to know that we cannot resist a story like this, especially if it is something negative about Trump.  They manipulate you through your emotions.

Once you click on a link, many firewalls and antivirus software’s will assume that you know what you are doing and let you click, thus screwing up your computer and possibly give you something to “wannacry” about.

Yes, I specialize in disaster recovery, but if someone has not taken me or someone like myself up on these services before the crises and they suffer a loss, They might want to cry!

CIO’s and their teams must provide the company with several layers of protection which includes the best anti-virus software on the market.  It includes making sure that all systems are patched and up to date.  The companies that are the most vulnerable are the companies who take IT and what it does for granted, not supplying them the resources that they might need.  These businesses that have someone in their IT department who is lackluster in keeping up with updates is another.  Maybe they fail to stay informed of threats making their company fair game for the people inside the castle who click on the shiny red button or trinket of knowledge; looking for scandalous information on a person that they hate or a nude picture of their daughter or wife.

Human nature is predictable which is what the evil dudes depend on.  You too know human nature if you are a human.  There are few good surprises in business and even fewer in the IT industry. Vigilance on your IT crews part must be elevated as the threats are more dangerous and more frequent.

I have an article called Attention CEO-CIO and so forth, read that.  I don’t want to waste my time writing it all over again.  It is full of good information.

Develop and test a DR plan.

Use technology only to give your employees access to what they need and not what they want. Be judicious with updates, checking of logs and the software that is in your domain.

  • What is on each PC?
  • Do they need it?
  • Do you have licenses for it?
  • Do you have that software updated and in a vault in case the worst happens?

Using a program like Spiceworks not only can you account for all of your hardware but you can get a listing of every executable on each PC.  This information is an eye opener.  Frequently the CEO will ask, what do they need that for?

That is a good question, but the real wake-up calls are, is it legal? What is it and where did it come from? What does it do?

I find remote control software on PC’s that is waiting for some remote PC to dial in and take over the PC which if left attached to the network, lets the villain into everything!

This is where I have been and will most likely be again as the threats are more often now than ever before.

Those of you that follow my blog know of what I speak. Vigilance is not a nice thing if you have time.  Attention to Security is mandatory.  It is much easier and cheaper to fix what you have now vs. trying to restore what you have with an untested backup solution.

“How do I do that, we don’t have time?”

If that is your answer, you probably ought not to be where you are at.

Hire a technical crew (preferably from your vendors which you should have a relationship with) give them the backups in an offsite facility designed for such things and tell them to restore your company.

You have a person there to take notes, but not to assist them, for practical reasons that man went under the bus with the rest of your IT employees.   When they get your company “live;” you then bring in a Skelton crew. Have them perform their functions at that site, and again take notes.

I can almost guarantee it will never get to the point of your employees headed to the hot site to test things unless of course, you are one of the few who is vigilant.

The purpose of the exercise is to figure out what the deficits are and then create a plan to fix it.

“Our stuff is configured so that we would need to be there to make it work?”

I have seen it, and that is not smart.  Best Practice is around for that reason.  Your company must be using “best practice methodologies” as those are what SME’s  will be expecting.  You don’t want some outside firm to guess at what you have done and try to put band aids on stuff.  In the event, your IT folks do get hit by the bus you want to be able to hire SME’s and have them quickly take your documentation and step in, while your IT guy recovers or you replace him or her.

  • Don’t fall for bogus click baits
  • Don’t surf the web carelessly at work
  • No Nigerian prince wants to give you money
  • The IRS will not send you an E-mail telling you to look at this attachment.
  • Buy install and maintain the best antivirus on the market.
  • Have an inventory of your purchased software, know where the licenses are and the updated software disk.

“I just download the software when I need it.”

“Your internet is down, and will not be restored for three weeks…where is that software going to come from?”

Just when I think I have seen and heard it all, I am amazed at the stupidity or ignorance that abounds in this industry. Folks, if your ego cannot afford to look at how you are doing things, possibly you are in the wrong job.

I had finished advising a client recently and was still in earshot when I hear the CIO tell his boss that I was not correct and making too much out of it!  WTF!  This guy was so egocentric or afraid for his job that his ego could not handle the fact that he was wrong about so many things that he lied to his boss and put the company in harm’s way!  I was not wrong!

Look, I have no dog in the fight!  I am going to call them as I see them and what you do after that is on you.  If your IT guy hung the moon; good for you! When the feces hits the rotating oscillator, I would love to be a fly on the wall when he tries to talk his way out of it.

A short story totally out of left field is this.  We have all seen drivers text or do something with that smartphone going down the road.  If you haven’t maybe you are texting and driving and I am talking about you!

Driving up 45 from Houston, during a thunderstorm, there was this fuel truck, 18 wheeler doing the dance.  You know the dance where they are all over their lane occasionally dipping into the next lane or possibly onto the shoulder. I saw him in my mirror as he was advancing close to me.  Getting out of his way, I noticed as he passed me that yes, he had his phone in his hand.

This was a fuel truck; you know the kind with the volatile product in it!  Slowing way the hell down I let him pass.  Ten miles down the road there he was, stuck in the ditch.  He ran off the shoulder into the rain-soaked ditch and buried it! Now, this could have been so much worse!

“Do you think he called his boss and said.” Funny thing, I was texting my wife a grocery list and the next thing you know I am stuck in the ditch, isn’t that a knee slapper?”

“No, he will tell him that someone cut him off and if he has an otherwise good track record his boss will buy the lie!”

IT guys with ego problems are like that, as was this one guy. Trust but verify!

Look at that other article and ask your folks some of those questions and see what they say.

Hope you don’t WANNACRY and that all of your employees don’t click on stupid things.

 

-Best

 

 

How often Should I Change the Ribbon

How often Should I Change the Ribbon

 

 

By far this is the most often asked question when I am speaking with a customer.

First things first, however.  There are three different types of ribbon for your consideration.

rapidprint ribbon a

By “type of ribbon,” I mean what fabric was used.

  • Nylon
  • Cotton
  • Silk

Nylon, most probably the least expensive of the three has plusses and minuses.

Nylon takes more abuse but, does not hold as much ink as some others.

Cotton, also not the most expensive holds much more ink for a longer period. However, Cotton pulverizes much easier than Nylon.

Silk, the most expensive of the three holds together longer and is in the middle of the road as far as its ability to retain ink.

“Great, there are three types, which one do I need?”

There are a few different factors to consider.

Your average humidity.  The moisture in ink will evaporate much faster in Arizona, than Florida, for example.

“Why do I care about how fast the moisture evaporates?”

The medium for the ink is the moisture.  When the ribbon is dry, the quality of the print is diminished.  Also, it is my contention that the moisture from the ink assist in lubricating the type section allowing it to wear much slower than pure metal on metal.

Pulverization

As the solenoid under the type section rises to strike the type section, it places the imprint on the document of the date, time and whatever other information you may have on your individual plates.

Each time it does this, it breaks the bonds in the fabric a little, which is the ribbons substrate or media which holds the actual ink.

During the ribbons life cycle, the spooling mechanism rolls the fabric back and forth as it nears the end.  Several passes of the ribbon are possibly before the ribbon should be replaced.

I tell customers to make an imprint right after they change the ribbon.  Take that example hang it by your machine somewhere.

Much like the brakes on your car, you have no idea that from the get go they are performing less efficiently until one day you hear the ubiquitous squeal from a metal warning indicator telling you to service your brakes.  Each day they wear just a little bit more and stop just a little less efficiently.

Your ribbon from day one slowly loses ink, and before you know it, you are not able to clearly see the imprint.

“Why is this a problem, I want to get the most out of the ribbon I can!”

“No, no you don’t.  Most of you are scanning or imaging your documents.  That means that the original text must be legible.  Since most scanners do not get 100% of the original “value” or the image darkness, the original needs to be as dark and definite as possible.”  Secondly using a ribbon too long will cause pulverization of the substrate.  If you have ever looked inside your Rapidprint or Widmer file date stamper and seen “gunk” in the wheels or plates. That is from ribbon fragments and paper dust bound together with ink as the glue.”

Do not try this at home!

Many of you have attempted to clean this yourself.  Once you try this, quickly you will see the error in your way.  Using an old toothbrush and alcohol should be an easy task!  There is a reason that I do very little service in the field.  One customer did this and told me of the experience.  I did not mean to laugh but, the walls appeared as though an inkwell blew up.  Her clothes, desk and anything within proximity was spotted with ink.

Never mind the mess that this process makes here is the real bugaboo.  When cleaning the machine, you take the oils and other chemicals away which lubricate the wheels and mechanism.

I disassemble each machine after cleaning it replacing the worn parts, and then I replace the lubricants.

For these to function properly the tolerances are critical.  Some have tried to replace parts by themselves to find they got into more than they bargained for.

If the machine full of gunk is left untreated, the mechanism will wear faster, and the imprint will not be clear but smeared as the letters like “O” will be filled in and appear as a large dot instead of an “o.”  The same applies to the numbers 0 or 6 or 8 or 9 and any other letter than has a closed circle of some sort.

Since these machines can cost up to $1000 each, it is a super good idea to have them serviced occasionally.

Changing the ribbon when the print starts to get too light is also a good idea.

At TimeDok we sell and service these machine and have done so since 1995.

If you purchase a dozen or more ribbons from me at one time, I pick up the shipping.

In summary, Silk is the most robust ribbon for those of you who don’t like to change them as often as you should.

Cotton will render the best print image but will pulverize and needs to be changed when the print gets too light.

Nylon is less expensive than Silk and does hold up better than cotton but will not last as long as cotton or silk.

One of the other things I see too often is this.  “The spooler is not working!”

Go here and check this out before you send me your machine

http://www.timedok.com/Support.html

The other guys won’t tell you that…

While I actually want your business, I don’t want it under false pretense. Many times the ribbon was installed improperly, and it will not spool if it is.

Follow me on Linked In or check out my website at www.timedok.com.

“Is it feasible to use Timedok for my service as I am not in Texas?”

If you can get UPS to come to your location then yes.  I currently have customers in all 50 states and in some of its territories.

Call or write for details.  Many times a machine will just show up with no advanced warning from a new customer.  That is ok too but, a heads up would be nice so I can get to know you a little and vice versa.

http://www.timedok.com/contact.html