Author: The Timedok

Who is Steering the Ship?

Who is Steering the Ship?

 

  • Is the captain of a company the CEO?
  • Is it the board of directors?
  • Is it the Stockholders?

I would argue yes and no.  The customer most probably guides or “tugs” your ship through the turbulent waters of the industry you are in, more than you might think.

Since the driving force is out of your complete control, can your ship stand up to the pressures of high winds or traversing into territories which are uncharted? Is there a reef ahead waiting to break the spine of your vessel? Will Sirens lure your men into a false state of complacency?

While need necessitates the possible paths that you as the captain choose to follow, the infrastructure and robust nature of your data systems will be part of the viability of your success.

Companies must be robust enough to change directions or take on more massive task as the customer demands.  As an SME in Data processing (Information Systems) and Disaster Recovery, frequently I find through the audit process that the ship is traversing the waters without a rudder, and an engine that is held together with duct tape and bailing wire.

Some of the critical problems in this industry are human nature, underperforming CIO’s, and lackadaisical staff. Other issues often include a CIO taking on the job of CFO.

Encouraged by upper management to rain in cost, the CIO might look for ways to cut the budget using poor quality sheets, and used line, taken from derelict ships that have already made their way to Davy Jones locker.

When the proverbial fork in the road or in keeping with the metaphor, when the winds change, will your company be ready?

Often, Board Members or CEO’s look at disaster recovery like insurance.  It is much more than some policy that you purchase.

When you bring in a person or company, who specializes in Disaster Recovery many things happen.

The first two are a risk analysis and an audit of how you currently do business regarding Data processing. The scope, of course, can be more than just your data processing capabilities and often it is expanded to include all functions of your company.

Depending on the size of your company and its complexity this could be a project for a consultant, or it might include one or more FTE’s that maintain your ships viability into perpetuity.

While the Risk Analysis may or may not be a surprise to you, the audit will almost certainly be a surprise.  Nobody wants someone poking around in their business.

Frequently those in charge of the department will make themselves scarce.  While weekly meetings and deliverables are a must, I often find that an audit shakes things up, and that can be a good thing.  This process also exposes any weak links in the proverbial chain.

Your IT department is a dynamic part of your company and often is the engine which drives your ship. While frequently looked at as a cost center, without it, your company I dare say would die on the vine or flounder.

In the final examination of your company, we will discover if you are ready for the next opportunity or the next fork in the road.  We might also learn that you are treading water.

When the prevailing winds shift directions, will your ship be able to adjust?

Smooth Sailing!

© All Rights Reserved 2018

Scott Taylor

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Apple Update: Do you want to do it now or later, or never?

Apple Update: Do you want to do it now or later, or never?

 

This notice used to be no cause for alarm. Having been in the computer business for some time updates were always rather innocuous.

Novell was the first program that I dealt with that you had to read each and every “readme” and decide if you indeed wanted this patch or that.

Patches were not mandatory they were written for specific bugs or concerns.  The problem with patches like that are, they can only be applied during a “service window.”

A service window is a time of the day and week when ordinary people are sleeping or not thinking about work. Holidays were great times for service windows as applying a patch would be the least disruptive for business functions.  Midnight to five AM Saturday night into Sunday morning was usually a good time for a service window.

While Microsoft has taken the guesswork out of service windows, it would seem that Apple has as well.

You turn on your PC, and it says, applying updates, please stand by.

No matter how urgent your need is the updates will commence, and you will be patient.

With this latest phone update that crippled my one-year-old phone, I am a little gun-shy about taking any more updates from Apple. I am thrilled that they are going to repatriate billions of dollars bringing it into the US as well as providing jobs for Americans, I am not so excited with the fact that my phone is barely usable. The old 4S that I did not update is faster than my 6S.

To say that this practice of slowing down older product is reprehensible, does not begin to cover it.

I was seriously thinking about looking at an Android-based smartphone when I received an Apple watch for Christmas. Great Timing!

Now I have a watch that tells me when to stand and breath but works very slowly as far as my phone is concerned.

My first iPad worked just fine until I was going to give it to an older gentlemen to watch Netflix on or read Kindle stuff.  I reset it and managed to brick it as they don’t have any software that works with that OS, and they don’t have the version of OS for that iPad available.  Resetting it from a usable tablet to original killed it.

I don’t know why they cannot make the server smart enough to detect which product you have and offer you an IOS or apps that will work on that product?  Oh, wait I do to know.  They want you to buy more hardware!

I met Steve years ago while supporting Next Step Computers.  I wonder how he would feel about what is happening today.

I would imagine he would be ok with it.  Like the Schick razor they want to sell you new blades, or in this case more product into perpetuity.

I would think that consumer watchdog groups would be all over this nonsense. A thousand dollars for a phone is over the top, one should get more than a year out of it.

This Pc that I am writing from today, I built seven years ago.  When I designed it, I put in components that were capable of playing the most aggressive video game of the day.  Why?  Here we are seven years later with the latest version of Windows 10, and it is still plenty fast.

An important note to keep in mind.  Hardware is measured in MTBF which means Mean Time Between Failure.  Hard drives die!  Fans Die!  Power supplies Die!  Moral of this story is to keep your files backed up.  If your data are only on your PC, you are living dangerously.

By files I mean data.  Document and pictures, email PST files, excel documents and so forth.

Whether it is an apple update or windows update keep in mind that I have seen Microsoft updates brick computers.

As far as Apple is concerned, I am in hopes that they will correct their error and think twice about that kind of activity in the future.  To screw up their brand in such a cheap way is beneath them in so many ways.  If you want people to purchase, the latest greatest, make it stand head and shoulders above the rest. You might also work on the price!

-Best

 

Is Buffoonery the new American Norm?

Is Buffoonery the new American Norm?

 

“Doctor, when I do this it hurts.  My hair is thinning, and I am tired all the time.”

“Is that all?”

“Yes, other than this strange growth on my neck. What can you give me to make it better?”

“We must run some test first to see if these symptoms are related and then figure out what is causing them.”

“You doctors are all alike, you just want to run my bill up with unnecessary test, so you can make a car payment or even a house payment.  Just prescribe something, and I will be on my way.”

The patient in the above dialogue is a Buffoon.

Oddly enough, I get this same kind of rhetoric when I am called out to come up with a disaster recovery plan and discover that they have many other issues.

“Do you think you can fix these issues we are having?”

“What are some of the issues?”

“Computers drop off the network for no reason.  Printers often don’t get their print jobs, we think it is the printer, so we keep calling Cannon out, but they never fix it! The internet is slow and sometimes unresponsive.  Our phones don’t always work.  The phone vendor keeps telling us it is not his problem but you know those vendors, get your money and then forget they know you.  My lead guy tells me we need more internet bandwidth, would that fix it?”

“It sounds like you have some serious issues, when would you like me to start?”

“Start?  Just go push the right button and fix it!  How long will it take?”

“It depends on what I find.”

“What do you charge?”

“$125 an hour unless you would like to have me out here on a contract for a set amount of time.”

“What would you charge if I contract with you for two hours.”

“$250, (and it may be more if I have to deal with stupid nonsense like this, while I am working.)

“Truly I get this kind of stuff from CIO’s no less.”

The old joke about a thousand dollars regarding kicking a computer to make it work is just a joke.  While that might end up being the final diagnosis (which I doubt), this is a mindset from those who have no idea of what they are talking about.

Truly if it is from someone outside of IT, it is not their fault. Their job is to run the company, turn a profit or drive the business to produce more of what they do.  It is not to run IT.  Now if the CIO has this dialogue with you as a consultant then you have issues.

Some people are in high up positions because of who they knew and not what they knew.  Some are there because their parents own the company.  I personally try to stay out of situations like that because it hardly ever ends well.  I have done it many times in the past.  One of the most frustrating things is working for a guy “CIO” who did not even have a computer at home.  He knew little about computers or technology other than green screen 5250 stuff as a programmer, using RPG or Cobol.

When I walk in your door to resolve an issue or create a disaster recovery plan, there are things that I want to see.

  • Up to date network map.
  • A runbook
  • I will want to see the recent logs from the servers.
  • I will want to see your notes from the change control committee. (living document)
  • I will ask about your issues from the past to current. Are there pain points and what are they?
  • I will want to know what you would like to see as a deliverable. (an end goal)
  • I will want to know about your business model, so I can best position you for the future.
  • I will ask about the age of the hardware and what your hardware asset management looks like.
  • I will also want to know the same about your software. S.A.M.
  • I will want to see the licenses for the software that you have and I will want to see where the software is and when, if ever was it updated.

If you asked your CIO for these things, could he provide them?

As the CEO, ignorance is not an option.  There are seldom good surprises in business.

There are many other things I will want to have handy before I even begin to diagnose, troubleshoot or create a disaster recovery plan.  One of the most effusive displays of frustration from a client was when I discovered through digging that someone had spliced network cable improperly and it would need to be replaced.  Cat 5 to Cat 3 no less.

Yes, I will want to know about the cable plant. Was it installed all at one time or has it evolved over the years?   When you climb into the overhead ceiling to find a gob of electrical tape or even scotch tape holding network cable together, that will make your blood run cold.  If they are that stupid or cheap unless they are under new management or are willing to hand you the checkbook, you probably should just walk away.  Life is too short.

When I talk with potential customers, I can get a sense of their knowledge level quick enough.  How is that done?

I was in data processing long before Bill Gates was a household name.  Steve Jobs was still a criminal selling blue boxes made in his garage and CPM was the operating system.  What I do is not cheap but, it is worth it.  Most companies that have a disaster if not resolved within three days go out of business.

“We live in Dallas Texas, what kind of disaster could we have that would put us out of  business?”

The disaster that I see the most often was caused by employee error.  I do a risk assessment as part of the deliverable which many companies need for their insurance provider.

Now that we are in 2018 is this the year that you pay attention to your network and other infrastructure?  Is this the year that you look at security both digital and physical? “yes, I do that too.”

If you like my blog, please consider following me.

-Best

 

Open letter to Apple

Open letter to Apple

Dear Apple,

It would seem to me that creating an environment where your products have designed obsolescence is wrong on any number of levels.

“An aging relative thought he might like to read on a Kindle type device.  I took my working IPad version 1 and reset it to its factory original specifications.  I then made him an apple account on iTunes and attempted to download Netflix, Kindle and some other games he might enjoy.”

My plan had one major flaw that I had not anticipated.  Not only do all apps require an IOS of a later date but, I cannot update to any more recent IOS that was on there because it is no longer available. The latest IOS will not support the iPad 1, and I suspect the iPad II may be close to becoming obsolete as well.  Since this was my first iPad and I have moved onto the II, IPad Air, and the Pro, I no longer had the backup from that iPad version 1, making it now a paperweight.

Might I suggest that you make available the latest IOS for those devices and a cache of apps that will work with them?  I realize that this might affect people buying new iPads and phones and such vs. keeping their old ones going a little longer but, each phone and each iPad was not cheap. While they may not be a primary device, they will still play a movie or music and serve some purpose vs. filling a landfill.

In the previous case mentioned, a tablet running Android IOS for $100 took care of everything that he needed.  While I would have preferred that he was able to use my iPad 1, I was not about to drop $1000 for a tablet to read, play games and maybe watch Netflix on.

I still have my first iPhone and use it for music, the same is true with the 4S. These are great for plugging into your car.  Even with the cellular service terminated, it will still function to dial 911 in a pinch.  It of course also has your music which plays nicely through the stereo, replacing the iPod.  The apps that I purchased at the time still work beautifully as well.

I must admit that I find it curious how the old updated iPhone 4s performs nicely compared to my 6S which has become slower and slower with every update.  Is that my imagination?  I think not.

The PC industry has been guilty of this for years, although one could blame it on programmers designing software on the latest and greatest hardware.

What we used to refer to as “tight code” is no longer necessary as programmers have terabytes of space, gigahertz of speed and of course gigs of memory to store that slack code in to.

Programming back in the day, was probably more of a challenge than it is today.

Whether the hardware drives the software industry or the other way around, it is the consumer that gets the short end of the stick.

Apple should have a place where one can obtain the latest IOS (or last available) for their particular device, and apps that were written for and worked with that version of the IOS.

While the tail rarely wags the dog, as we are learning with recent events, consumers, if rallied and coordinated, can wag the dog.

Should we organize a campaign to wag the dog?

My two cents!

 

Scott

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When Should You Replace Equipment and Why

When Should You Replace Equipment and Why

 

 

Today I thought I would talk about a subject that is near and dear to the hearts of most CFO’s.  Money and budgets.

 

In the IT ARENA as it were all hardware has a lifespan.

 

  • Desktops 5 years
  • Laptops 3 years
  • Tablets, PDA’s and phones about 2. *

 

HAM or Hardware Asset Management is close cousins to SAM or Software asset management.

Many that I deal with in this industry are loath to do either of these.

 

Why?

What seems so intuitive to a business minded person is out in left field to the IT Manager.

 

While most hardcore IT people will undoubtedly have the updated newest most magnificent PC at home, they will be loath to keep the hardware at work current.  Either budgetary constraints, lack of planning on their IT staff, laziness or foolishness on managements parts while keeping the dinosaurs alive.

IT is a moving target.

One of my clients was experiencing a strange anomaly on one of their machines.  I was there for other reasons, and they ask me if I had ever seen anything like it.

 

On occasion, the mouse pointer would change with some strange addition to it, making the original tip Indistinguishable from where it should be pointing.

 

Nobody has seen everything and the same is true for me.  Offering my services, as they did not have the time for this, I did the usual stuff.

After hours of doing my routine including removing the hard drive and running scans on it outside of its operating system, the problem looked more and more like hardware.  Faulty graphics adapter perhaps.

After moving the PC into the shop, the problem disappeared.

Going back to the work area where the PC was, under the desk was an old UPS.  Taking the UPS into the shop and checking it out, I soon discovered that the sine wave of 60 cycles was anything but clean and, it was not holding the right voltages even though the battery was good.   Upon further investigation, I learned that they had a routine of replacing batteries in old UPS’s and putting them back out.

Putting a new ups under the ladies desk, solved the problem.  It was a $79 solution which should have been automatic.

I don’t want to go into the weeds here, but electronics have a lifespan.  Things called MOV’s for one (metal oxide Varistor) are sacrificial devices that are designed to clamp power spikes keeping them from going downstream, in this case, into your PC and monitor.  They have a finite lifespan.

UPS’s or Uninterruptable power supplies are insurance.  When the battery dies, replace them.

Recycle them after you remove the battery and dispose of it accordingly.   I would bet that all over every office building they have surge protectors that are no longer functioning.  For the same reason, they too have an MOV across the 120V AC line.  They die!

I have written about PC’s lifespan before, so I don’t want to repeat myself.

Hardware Asset Management protects the company in many ways.

You should never put an old machine at someone desk having them limp by with a clunker when they need a Corvette. The software today is memory and CPU intensive with the ever growing demands of anti-virus software and the numerous updates, it is worse.

Soft dollars are real.  If you have employees that cannot work because their network is down, that is real money!

Employing a good software deployment strategy along with keeping the same model of machine in the business is wise, and worth looking into.

Software and Hardware management are critical pieces of a business strategy.

One client I had, bought whatever was on sale on New Egg.  Support was a bloody nightmare and oh by the way, why do you think it is on sale?

Always purchase from a VAR, and build that relationship with them.  You may need them one day!

Leasing vs. owning is worth looking into for many reasons.  Bottom line, you change out the PC’s every few years, and you get the same PC to support throughout the company.

The clunkers end up on eBay and eventually, someone somewhere will be playing solitaire on it.   Today’s Corvettes are tomorrow Clunkers, simple truth! 

Depending on the size of your company software licensing needs to be evaluated and care taken to make sure that you are in compliance. An enterprise license is excellent to have if you are large enough. Software and licensing are evolving daily it seems, with lease being the operative word.  Subscription services much like antivirus software is commonplace, ensuring a revenue stream for the developers.

Gone are the days of buying a box of software with a few floppy disk and using it forever.

I was visiting some friend when I saw an old 486 computer sitting on his mother’s desk.

My first computer was a Kaypro, and I went through the 8088 @4.7 mhz to GHz and beyond.  To see the old 486 running with Solitaire on the screen and windows version three, you could see the mindset and how it evolved.

I recently trashed (recycled) a bin full of disks with programs, backups, and god only knows what all.  The next week I tossed an entire bookshelf full of technical books from Novell to MSCE windows NT stuff.  Thousands of dollars and hundreds of hours studying in the bin.  SAD

Your PC is not too dissimilar from your car.  You don’t buy it as a thing but as a resource. When your vehicle starts to spend more time in the shop than on the road, you trade it in.  The same is true of your PC, Laptop and the rest.

Somewhere in my closet I still have a 16mg stick of memory that I paid over $500 for back in the early 80’s.  $500 back then was a lot of cash.  The stick of memory is nothing.  What it did for me was why I bought it.

If you are not connected to the internet as long as you can keep your 486 running, and it does what you need it to do, it is viable.  If you still have a copy of lotus 123, you too can relive the days of / .. 🙂

 

*  2 years on the average portable device is recommended because they are portable, and often dropped.  If you budget 2 years, you can indeed budget correctly.

 

If you find my blogs helpful or entertaining, please follow me.

 

-Best

Don’t throw it away just yet!

Don’t throw it away just yet!

 

Batteries are a troublesome thing and can be a real source of irritation.  Batteries used in devices like this keyboard, for instance, can be in there a long time before they need to be replaced.  The Current draw is small so the battery could last years.

My mouse was recently acting squirrely so I decided to change the batteries.  When I opened the battery cover the familiar white crystals of “leaked battery” were everywhere.  Managing to clean the contacts I decided to change those in my keyboard as well.  Also leaked everywhere but not near as easy to clean.  Removing about 25 screws to separate the keyboard I was indeed able to clean the contacts and remove the crystals which had formed.

The batteries had a shelf life until 2023.  They were indeed still working.  I had another device that I had used at Christmas last year and put up with the batteries in it.  Retrieving it from the closet I took pictures for you.  Also still had power in them which was amazing but defective.

batt5

Duracell has been my go to battery for decades.  Occasionally I get the other brand and it is a good thing that I did.

Another apparatus that I depend on is a lightening defector by Acurite.

As a radio enthusiast and a bit of an outdoor nut, I want to know if there is weather around.  Here in Texas, we get some rather nasty cloud to ground lightning.

The backlight in the detector was dim so I decided to replace the batteries before the last storm.

Installing the new batteries the apparatus did not work.

batt2

Taking a closer look at the batteries it became apparent that the new version of Duracell AAA batteries has a smaller tit on the positive end.  This means that it may very well not make contact with the battery contacts.

batt1

If you look carefully you can see that there is a gap of a few thousandths of an inch between the end of the battery and the terminal.  This is a common type of connector in radio’s and other battery operated things.

If your device fails to work after replacing the batteries, check this!

If you happen to know anyone at Duracell you might forward this to them.

Houston you have a problem!

Save the landfills and your hard earned money, check the batteries and the connections.

-Best

Kits and other fun stuff from eBay

Kits and other fun stuff from eBay

 

I admit it; I am a gadget freak!  Ever since I was a little guy and I heard an announcers voice come out of a radio, I was hooked.

radio parts

There was indeed something magical about listening to a baseball game on the radio.  We had this Zenith floor standing Radio with that magic green eye in the dial.  Lights from the dial illumined the room as often you would find yourself transfixed on their voice and their description of the action on the field.

Those days are gone.

We have ample flat screen TV’s in super ultra 4 K extra high definition! Whatever all that means.  Much like having a stereo that faithfully reproduces a square wave frequency from 20 to 20 KHz when the human hearing is good up to 12khz or 14Khz tops, one has to wonder.  How many colors can my eye slash brain actually discern?

427116107_fcddad0e54_z

Satellite Radio offers some nostalgia for those of you who like Johnny Dollar or the Shadow knows.  There are many more stations that one can listen to on road trips.  The art of producing such a radio broadcast is probably all but lost today.

What you can hear on the radio itself, pales in comparison to what the radio used to provide.

AM radio is basically talk radio or news all day.

FM radio, of course, is everything from soup to nuts.

Portable radios of not too long ago, 70 years or so, were tube based.  Two batteries were required, and of course, the longevity of the batteries was not that great.

The TR-1 was the first radio that was a joint effort between two companies.

tr1

 

Other companies jumped on the bandwagon with the advent of the transistor.  Now you could build a portable radio and power it with inexpensive batteries.  This device would fit into a shirt pocket or purse comfortably.

I have purchased two kits from eBay sources that are radio’s that mimic those of today.

One was a straight AM radio with a similar design to those of 60 years ago.  There were no directions included with them that a non-Chinese writing, reading person, could make much sense of.

Building the device using the knowledge that I have, I was able to get it working satisfactorily.  The AM FM radio kit that I bought was also lite on instructions and some parts.

Thankfully the parts missing were easily obtained from my supplies of parts.

This radio contained SMT (surface mount technology) which is always somewhat fun to “weld” as they say in their instructions.  I don’t guess that there is a word for solder in Chinese.

I am always thrilled when I first power up a kit, and it works from the get-go.  No smoke or other short circuits. Noise with modulation did indeed emanate from the speaker.  Soon enough there was a ball game being broadcast which, caused me to pause for a moment.

IMG_3455

After everything seemed to work as it should, I finished the assembly installing it into the case provided.

The difference between this radio and one of the 70’s was that there are three integrated circuits inside this radio.

  • One of them is the AM radio.
  • Another is the FM Radio
  • The third is the amplifier

Now give that some thought for a second.  The significant parts of the radio were all on chips.  The SMT chip is the FM radio.  The eight-pin DIP is actually a stereo amplifier chip.  The third which had I not looked carefully at resembles a transistor complete in a TO 92 case.  Three legs only.  That is the AM radio which is actually a several transistor AM radio.

All of the rest of the components are supporting components that they could not build inside the chips.

A handful of capacitors and a few resistors, switches and one variable capacitor.

The FM radio oddly enough does not track linearly as it should.  At either end of the band the stations come in, but in the middle, there are “birdies” and dead space.  This might very well be a design flaw in the circuitry.  You can get all of the stations, but they are not where the pointer says they should be.  After adjusting the trim cap on the variable capacitor, I was able to get stations to come in but again not where they belong.

The AM radio is another disappointment.  Yes, it works, and I can get the stations to come in where they should however…. The strong stations swamp the weaker stations.  I have two strong stations close to my house, so they indeed swamp the receiver.  If you ever had a crystal radio, this is much like that only it has a speaker and power.

Some quick research on the AM chip, I learned that this is a flaw of the chip.  One person has designed a circuit to lower the voltage to the semiconductor alone.  This modification supposedly allows the AGC to act correctly inside the chip enabling the radio to have more selectivity.

I have ordered some of the AM chips.  I plan to “play” with that design myself to see if indeed there is a way to build a radio with that chip that is satisfactory.

IMG_3457

As a Ham Radio Enthusiast, when I see a complete dual band handheld radio with a flashlight and FM broadcast radio built in for under $50 dollars, one has to wonder how the major brands will compete with this.

KG-UV6D-2-x

In short the Chinese have multiple “kits” that are on eBay.  I firmly believe that many of these kits were sub-assemblies for larger apparatuses that were discontinued.  The market for DIY folks like myself is rife with such things as most of us don’t need instructions.  If on the other hand, you are one of those “step one, step two, folks these kits may not be for you.

The lack of instructions requires that you bring to the table a wealth of experience.  Knowing how to “weld,” solder is mandatory.  Having some idea of what you are building so you can take precautions with static electricity and of course high voltages is also a good idea.

One of the “kits” on the way is a device modeled after the Tesla coil.  There are high voltages present.  If this turns out to be worth it, I will blog about it.

tesla plasma

If it works as expected audio from some device should modulate the plasma.

Why, why not?  It might modulate the gases inside CFL tubes or neon lights too!

Hope you enjoy the blogs and of course take advantage of your tinkering time.

-Best

 

“What is one to do, shoot someone for $200?”

“What is one to do, shoot someone for $200?”

 

A recent post on a neighborhood blog elicited this response from me.  The man had some tools taken from his truck in his driveway and was upset.  He asked the question, what is one to do, shoot someone for taking my tools?

 

Here is my response to him and I think germane enough to share with you, good folks.

 

You (he) asks a good question.  “What am I to do, shoot someone for $200?”

Firstly, shooting someone for any reason will affect your life forever.  My litmus test is “Am I genuinely afraid for my life, or those lives of my family?”

If I am genuinely afraid, then the rest of this is a mute point.  Carried by six, judged by twelve, simple math really. 

The opioid epidemic is probably responsible for the increase in small crimes like this, as fewer and fewer doctors are now prescribing these types of “legal” drugs   Legal or not, people are addicted to them and addictions will cause some to sell their mother into slavery for them.  If they cannot get them legally, they will get them on the street.

That in and of itself might solve some of the addiction issues, as what they get on the street might very well end their suffering, permanently.  Not my wish or desire, just simple facts. Truth told they know the risk too and will do it anyway.  That should tell you something about their state of mind, and the risk they will take for a few tools from your truck.

Balancing petty crimes against lethal force is a tough call.  So what is one to do?

In this day and age, we have many tools at our disposal.

Alarm your vehicle.  Mine is set to lock and arm after 45 seconds, should a family member, or I forget.

“Viper Alarm from Car Toys.”

Keep your valuables out of sight.

Brand your tools or other valuables so that a pawn shop will not be interested in them.

Ring.com  makes some not too expensive devices like the floodlight cam and the doorbell.

Both are easy installs for the average homeowner.

That video goes up to the cloud and stays there for some time. In case your home is vandalized the evidence is not where the criminal can get to it.

  • You said you heard them, Dial 911
  • Turn on lights, so they know that you heard them.
  • With the Ring floodlight cam, there is a siren that you can set off.  Noises are not what they want.
  • Open your window and set off an air horn if nothing else.  Yell at them telling them the cops are on the way!  I would not use Uncle Joe’s advice about touching off your shotgun in the air.  Noise is the right idea, just not shotguns.

I would imagine that smash and grab is their ideal way to work so sound and lights will alert your neighbors as well.  Usually, they work in pairs. Getting a plate for the cops is a very good idea. Any information is valuable.  Many have cameras set up to watch the streets and alleys.  Talk to your neighbors and see if they captured anything.

If you were to go out there with your shotgun or another deadly force weapon you might very well be surprised to find that you are now in harm’s way as they had a partner.  If on the other hand, you were to injure them or kill them, some subhuman life form of a lawyer would find any family members that they had and represent them on a contingency basis to sue you civilly.   Pictures of the dead or injured person from his or her days in church, scouts, the soccer field as a 12-year-old, or as a family member and good dad or mom would adorn the courtroom.  They would paint this person as the ideal person having them appear the saint, and you the angry old curmudgeon without any heart, hell-bent on killing people with your mean old gun.  If the perp is or was a different race or gender than you, that too will factor into swaying the jury that you are now a racist or a sexist or both.

If you cannot afford a lawyer, they might very well get a judgment against you.  It is relatively simple to emotionally manipulate a jury.  This would then cost much more than a few hundred dollars in tools. As it is a civil case and not a criminal case, no free Lawyers for you.

If you can afford one and you had best be able to, it will cost you no less than $5K on a no bill.  The process will go on for months, and it will consume you.

“What is one to do?” You asked

Good luck, I hope that you or our neighbors find some of this information helpful….

Full disclosure, I have no vested interest in any of the products or companies mentioned. I also do not believe that all lawyers are sub-human life forms. 🙂

 

-Best

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Why should you use Rent-A-Geeks for your disaster recovery drills?

Why should you use Rent-A-Geeks for your disaster recovery drills?

 

The pushback I get on this one topic is phenomenal.  Their IT people who know their boss better than I, always question the need for a disaster recovery audit in the first place.

“I Get it!  To them, that is synonymous with taking your shoebox full of tax information to the IRS and asking them for an audit. Please let me suffer through an audit because I love pain!”

So who in their right mind would do it?

I can think of no better argument than Puerto Rico.  That island was wiped off the map.  They have no power grid left.  They have no data communications and let’s face it; It will take years for them to recover.

I had customers there, but I bet that those businesses may no longer be viable.

They are requesting of all things truck drivers, among their many lists of needs.  Why?

Their truck drivers were affected by the buss’s called Irma and then Maria.

I am speaking to the owners of businesses with this next sentence. “Folks, your IT guy that tells you that you don’t need an outside firm or audit, is setting you up for disaster.”

Objectivity is essential.  You need an honest assessment by someone who does not have a dog in that fight.

If a team of rent-a-geeks cannot restore your company at a warm site, the DR plan that you think you have is worthless. It may satisfy the ISO folks or the other government or banking or insurance companies, but the sad truth is, in an actual Disaster your people may not be around to add their collective knowledge to the process.

One client did not even look at one I prepared for them.  When I asked if he wanted to go over it he shook his head.  “No, I just need something for the auditor to show that we have one.”

My reports go to you the customer, nowhere else.  My recommendations are put forth in a clear, concise manner that you will not need your IT guy to explain to you.  Read and understand my blogs on the topic and then ask the critical questions.  If you hold your SA’s feet to the fire or your CIO’s feet to the fire, you will far better off than most of the firms I deal with.

One firms CIO that I worked with was not suited for desktop wizard much less the end all be all guru of all things technology.  Now if numbers are what interested the CEO, this was his guy.  He could pinch a nickel with the best of them. “Penny wise pound foolish,” should be on this man’s card.

It does not take an Irma or Maria to sink your business.  It only takes a Ted or Bob or a fire of some small part in the computer room to decimate your company.  Assume nothing!  Do you have the right employees doing the job?

Pray for our brothers and sisters in Puerto Rico, and if you have the ability, you might consider donating something to some of the excellent organizations who are working so hard to bring some relief to those affected.

Having lived through Alicia, I would not wish that on my worst enemy.

 

-Best

 

 

Ready, Fire …Aim

Ready, Fire …Aim

After the recent storms, one might have guessed that my phone has been busy.  Firstly let me say that Disaster Recovery by its very title is a bit of a misnomer.  While I have some abilities to recover lost data using some forensic skills developed over decades of twiddling bits, that is not really disaster recovery.

Disaster Recovery and business continuity are about planning for an event which may or may not happen.  The “plan” assumes that your business systems will be affected negatively and puts forth a tested strategy to recover from the said event.

With the recent devastation by hurricanes and earthquakes, one would think that those businesses not affected would be learning from those that were.  If you search my blogs on this site, you will see that I have laid out

Do not ask him or her, are we covered just in case, ask them specific questions laid out in this blog here.

Yes is not a satisfactory answer, demand the details and the proof.  I don’t care how much of a friend he or she is, demand the evidence.  The devil is in the details, and the last thing you want is a bunch of excuses.

I am learning from phone calls that too many have been assured that they are covered, and that is very possibly why today they are looking for ways to recover data from destroyed equipment.

Disaster recovery is not some dark magic spell cast under the voodoo magic of bits and bytes in the wiring closet or back part of the computer room.  The bottom line is to test it, whatever your people come up with, check it.  Keep checking it until you can recover your business with outside contractors and hardware with data and documents prepared by your staff.  There is to be no input from you or your staff during the test.  The hurricane, earthquake, fire, attack from zombies or employee error took you and them away from the scene. The plan provided must work!

This is why we who do this insist that companies use “best practice” standards in the industry when creating your individual networks and systems.

One such company has a senior IT staff littered with programmers.  These people think they know more than Microsoft.  Using kludges from Unix, Linux and other programming wizardry to subvert some of the basic tenants of networking, they have made their network so unique that it will depend on them to be there to recover.

If it is not broken, don’t fix it!

Writing programs that workaround things like DNS is just crazy stuff and now it is dependent on the network never changing, at all.

If your data is successfully mirrored offsite, an excellent team of engineers might get you going in weeks, not days if you have failed to follow best practices.  While your data might eventually be usable, you and your company will be on the sidelines as most businesses do not recover from such a catastrophe.

Folks I have been at this since 1982, I have learned a thing or two in those years.  Ask your team the questions or be prepared for unpleasant surprises should you ever face a business stopping event.

Got to go and explain once again what disaster recovery is and is not.

-Best