What do I do when?

What do I do when?

If I had a nickel for every time that someone asked me this, I might very well be in Bora Bora or the Maldives working on a tan after that wicked winter that we did not have.

While I stress good anti-virus software such as Eset, no one program is the “Silver Bullet!” You must have some computer smarts when accessing the internet.

When we traverse the back alleys and the main thoroughfares of the “information highway,” it is imperative that we employ a little common sense.

I have written extensively about what to do and not to do in the past, but this latest phone call was rather unique.

While navigating the highways and byways sometimes, we are thrown a curve. Much like a roundabout in a city that does not have them, ever!

“What do I do if a dialogue box appears and it is in some other language?”

You are either surfing the internet or on Twitter or some other app and all of the sudden a dialogue box appears with prominent places to click but, the writing is in a language that you don’t recognize, what do you do?

“If you don’t know the answer to this send, me a nickel.”  I am joking but can you imagine someone spending .50 cents to send me a nickel?  I guess I could do a PayPal donation button. 🙂

What do I do when a dialogue box appears that I am not expecting and it might be in another language?

A:) Click on one of the boxes that appear to be the “no” box.

B:) Get out your smartphone. Look for a translation application and see what it is before clicking

C:) Pull up task manager, {ctrl alt del}, and kill the app completely (end task)

I realize I made that too easy but would you care to guess how many will just click the button to the right hoping it is the “go away” button?

Pop-ups are rarely a good thing.  There are settings in most browsers that will eliminate such things, but still, some brilliant programmer somewhere figures out a workaround to get the pop up to appear anyway.

With all of this talk about cyber warfare and cyber espionage, having real anti-virus software is not only critical but also patriotic.

I was giving a talk, and one bright young man said that his free antivirus was all that he put on his companies PCs. Later that evening I learned that he worked for his parents! I sure hope that they have good insurance and a great backup, disaster recovery plan when their computers are trashed, or compromised or both.  Free is not worth what you pay for it.  PS… Never hire anyone you can not fire!

If you love your kids (and your sanity) make them find a job with another company.

Why is it patriotic?

Infections of all kinds make it through and sit there waiting for the right moment to activate. Once someone, somewhere, wants to pull off his or her attack, they only “turn it on.” Your computer along with millions of others attached to the internet becomes active participants. The attack could be something as common as a DOS (denial of service) attack, or it is watching every keystroke you make looking for passwords and identity info passing that info back to some nefarious server in someone’s closet.

I have no deals or allegiance to ESET, right now I think it is one of the best out there.

Anytime your application is acting “wonky” task manager is your friend.  Pop-ups are rarely useful, especially if they make it through your no pop-up settings.

Bonus Question, Why is B not a right answer?

Think about it; some programmer wrote some interesting looking dialogue box to do something that popped up in the middle of searching for more information on March Madness “while you are working.”

You pull out your smartphone, the camera comes on, and soon you discover that some programmer tells you that you are a winner!  Click here to claim your free IPad!  You know that is a ruse because you have already won one and it never materialized.  Begrudgingly, still upset about the last fraud, you click the no thank you button with hopes that it will now go away.  What if the “No thank you” button activates some series of scripts? These scripts require your input to tell your antivirus software to ignore the threats.  Yes, you understand all of the risks, and you want to do this anyway?

By the way, that little X up in the corner could also be a “yes please screw up my computer and infect it as our IT staff does not have enough to do.”

Task manager good, Task manager is your friend, become one with Task manager….

“What if the pop up is in English and it tells me I won and iPad.”

Task manager good, Task manager is your friend, become one with Task manager….

Now get back to work!   🙂

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